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Magento 2 · Support & integration

Magento 2 support.
Development that moves you forward.

Your Magento shop needs to work reliably every day and grow with your business. We provide technical support, develop custom features and connect your systems. Together, we prioritise the changes that simplify workflows and move your shop forward.

Discuss your Magento project
01

Your existing shop

Products, extensions and custom workflows.

02

Develop with a clear purpose

Support the technology. Add features. Connect data.

03

Tested before launch

Test changes and coordinate deployment together.

Three ways to improve your shop

Start with the shop you already have.

New requirements, overdue updates or manual data transfers: we first review your Magento 2 shop and identify which improvements will make the biggest difference.

01 / 03

Technical support

  • Review the current setup. Assess the Magento version, extensions, customisations and technical dependencies.
  • Prepare and support updates. Check compatibility, test changes in a staging environment and agree deployment.
  • Investigate issues. Narrow down symptoms, identify causes and resolve problems.

02 / 03

Custom development

We add features where standard functionality and extensions do not adequately support your workflows, for example in product presentation, ordering or product data processing. Requirements and acceptance criteria are agreed before implementation.

03 / 03

Integrations and product feeds

We connect Magento to existing applications through data mapping and preparation, APIs, and structured imports and exports. We assess which product, stock and order data can be transferred based on the systems involved.

One example is transferring Magento product data to Shopify. You can explore the project in the next section.

APIs and system integration

E-commerce and connected workflows

From your shop to inventory management.

We build and extend online shops using Magento and Shopware, coordinating shop features with the systems they connect to.

Explore payment integration

Sales

Magento & Shopware

Custom shop features and targeted extensions support your sales process.

Inventory

Stock & ERP systems

Integrations transfer product, order and customer data between your systems.

Checkout

Integrate payments properly

Payment integrations connect checkout with payment status and subsequent workflows.

Planning your Magento support

Develop your shop with a clear purpose.

Tell us your Magento version, key extensions and current challenge. We will identify the next practical step.

Discuss support for your shop

Initial review

System & extensions

Together, we agree which documentation and access are needed for the technical review.

Working together

Support & operation

Scope, response times and responsibilities for hosting, backups and operation are agreed individually.

Selected projects

Magento in practice

How we work.

  1. Review the starting point and goals. We assess your shop, technical requirements and the problem you want to solve.
  2. Agree the next steps. You receive a clear basis for the scope, priorities and estimated effort of the agreed work.
  3. Implement and test. We test features and data transfers in a suitable staging environment before agreeing deployment to your live shop.
  4. Provide ongoing support. Further development and technical support follow the responsibilities we agree with you.

Questions about Magento support

Can you take over an existing Magento 2 shop?

Yes. We start by reviewing the version, extensions, custom development and available documentation. This allows us to assess what support and further development are feasible.

Can you support updates and existing extensions?

We first review technical requirements and dependencies. Updates and changes are tested in a suitable staging environment before deployment. The scope is agreed for your shop.

Which systems can be connected to Magento?

That depends on the available interfaces and data formats. We assess APIs, imports and exports, then agree field mappings, transfer directions, intervals and error handling. One existing project connects Magento product data to Shopify.

How can we avoid maintaining the same data twice?

We first establish which system is the source of truth for each type of data. This informs field mappings, transfer rules and checks, helping identify which manual tasks an integration can replace.

What does Magento support cost?

The work involved depends on the condition and complexity of your shop and the tasks you need. We review the current setup, then agree the next steps and estimated effort. Ongoing support and response times are agreed separately.

Let’s talk

What should your Magento shop do better?

Ongoing support, a new feature or less manual data entry: tell us briefly about your current situation.

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